Not Just a Ride: The Sedanz Standard of Chauffeur Excellence

This episode of Break/Fix features Ron Gil, founder of Sedanz, who shares his journey from working in retail to establishing a successful black car service. Starting with a Lincoln Town Car in 2007, Ron navigated the challenges of the 2008 financial crisis and the pandemic by focusing on marketing, customer service, and leveraging digital tools. Ron's dedication to providing high-quality, personalized chauffeur services for high-end clients has allowed his company to thrive beyond the tri-state area and expand internationally. The episode covers insights into the black car industry, customer service excellence, and the importance of adaptability and innovation in overcoming industry challenges.

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00:00 Ron Gill's Early Career and First Black Car

03:30 Challenges and Growth in the Black Car Business

05:42 Impact of the Pandemic on the Business

10:22 Navigating the Competitive Car Service Industry

15:04 Luxury Vehicles and Client Preferences

19:57 Modern Limo Conversions and Smooth Driving Techniques

22:12 Smooth Rides and Vehicle Maintenance

22:59 The Art of the Limo Stop

24:03 Chauffeur Expertise and City Knowledge

26:21 Customer Service and Chauffeur Training

28:38 Vehicle Maintenance and EV Considerations

31:52 Detailing and Keeping Cars Pristine

36:43 Balancing Work and Personal Life

40:56 Future of the Black Car Industry

42:11 Family Business and Final Thoughts

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The Motoring Podcast Network : Years of racing, wrenching and Motorsports experience brings together a top notch collection of knowledge, stories and information. #everyonehasastory #gtmbreakfix - motoringpodcast.net

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